Refund policy

Last Updated: [23 jan 2024]

Welcome to DailyNatural! This Refund Policy outlines the guidelines for requesting refunds on products purchased through our Website ("Website") or our mobile application ("App"). Please read this policy carefully before making a purchase.

1. Partner Vendor Refund Policies

Our refund policy is contingent upon the refund policies of our partner vendors. Each product on our platform is supplied by different vendors, each with its own set of terms and conditions regarding refunds.

2. Initiating a Refund

If you wish to request a refund, please review the specific refund policy of the vendor from whom you made the purchase. Contact the vendor directly to understand their refund process and initiate a refund request.

3. Eligibility for Refund

Refund eligibility is determined by the vendor and their respective policies. Please refer to the vendor's terms to understand the circumstances under which a refund may be granted.

4. Refund Processing Time

The time it takes to process a refund varies and is subject to the vendor's policies. Some vendors may process refunds promptly, while others may require additional time.

5. Communication with Vendors

DailyNatural acts as a platform connecting customers with various vendors. Communication regarding refunds, order cancellations, or product-related concerns should be directed to the respective vendor.

6. Contact Information

If you have questions or encounter issues with the refund process, please reach out to the vendor directly using the contact information provided on their website or in the order confirmation.

7. Changes to This Refund Policy

We reserve the right to update our Refund Policy. Changes will be posted on this page, and the effective date will be updated accordingly. We recommend reviewing this Refund Policy periodically.

8. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at [[email protected]].

Thank you for choosing DailyNatural. We appreciate your understanding and cooperation with our partner vendors' refund policies.