Return policy

Last Updated: [23 jan 2024]

Welcome to DailyNatural! This Return Policy outlines the guidelines for returns on products purchased through our Website ("Website") or our mobile application ("App"). Please carefully review this policy before making a purchase.

1. Return Policy Overview

Our return policy is aligned with the policies of our partner vendors. Since we deal in organic and natural products, and many of our offerings include perishable items like vegetables and fruits, the majority of our vendors may not accept returns for these items.

2. Return Eligibility

Return eligibility is determined by the policies of the vendor from whom you made the purchase. Please refer to the vendor's terms and conditions to understand if the product you wish to return is eligible.

3. No Returns for Vegetables and Fruits

Due to the nature of our business, we regret that we cannot accept returns for vegetables and fruits. These perishable items are handled with the utmost care, and their freshness is our top priority.

4. How to Initiate a Return

If you wish to initiate a return, please carefully review the vendor's return policy. Contact the vendor directly using the information provided on their website or in the order confirmation to understand the return process and initiate a return request.

5. Refund Processing Time

The time it takes to process a refund varies and is subject to the vendor's policies. Some vendors may process refunds promptly, while others may require additional time.

6. Communication with Vendors

DailyNatural serves as a platform connecting customers with various vendors. All communication regarding returns, order cancellations, or product-related concerns should be directed to the respective vendor.

7. Contact Information

If you have questions or encounter issues with the return process, please reach out to the vendor directly using the contact information provided on their website or in the order confirmation.

8. Changes to This Return Policy

We reserve the right to update our Return Policy. Changes will be posted on this page, and the effective date will be updated accordingly. We recommend reviewing this Return Policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Return Policy, please contact us at [[email protected]].

Thank you for choosing DailyNatural. We appreciate your understanding and cooperation with our partner vendors' return policies.